Shipping & Returns
FREE SHIPPING for orders over $150(before taxes), use code FREE150 at checkout.
For orders under $150(before taxes), shipping is $10.00
The following is our current shipping policy due to COVID-19.
For local orders within Winnipeg city limits, we will be hand-delivering your items to your door within 2-3 business days of your purchase. You will receive a text message once we have dropped your package at the door. If possible, we will also ring your door bell to alert you of package drop off. All of this will be done with no contact.
For orders outside of Winnipeg, your items will be shipped with Canada Post within 3-5 days of purchase. Once your order has shipped, you will receive an email with confirmation.
We are also offering CURBSIDE PICK UP Tuesday through Saturday at our shop, 11am-5pm at the shop, 2-1724 Corydon Ave. During those times, please call the shop at 204-488-7311 to let us know you have arrived and we will bring your purchase out to you. If pick up during these time slots does not work for you, please contact us via DM @poppie.clothing , or email to [email protected] so that we can arrange other times for you to pick up your purchase.
ONLINE RETURN POLICY
We want you to love your purchase from Poppie Clothing. If for some reason you don't, please take a look at our return policy. During this time, we will be accepting contactless curbside returns as well as mailed returns and are offering full refunds on all regular priced merchandise within 10 days of purchase date. All items need to be unwashed and unworn, with original price tags attached. All sales items are FINAL SALE.
For returns, please email [email protected] with the following details:
1. Your name and order number
2. The item(s) you wish to return
3. Reason for return (for example- too big/small, not as shown in photo, etc.)
For exchanges, please place order for new item and arrange return of unwanted item.
For any questions regarding shipping, returns or exchanges, please contact us via email to [email protected]
We will be accepting direct returns to our shop Tuesdays through Saturdays, 11am -5pm. Please call us directly at 204-488-7311 or DM us via IG @poppie.clothing to arrange.